SMS & Text Message Policy

Everything you need to know about text messages from AnswerSalesCalls.com.

Last Updated: January 1, 2024

By opting in to SMS communications from AnswerSalesCalls.com, you agree to receive text messages as described in this policy. You can opt out at any time by replying STOP.

1. Program Description

AnswerSalesCalls.com ("ASC," "we," "us," or "our") operates an SMS messaging program to communicate with customers, prospects, and contacts who have opted in to receive text messages. Messages may include:

Appointment reminders and consultation confirmations
Follow-up messages after consultations or inquiries
Updates about our products and services
Promotional offers, news, and announcements (infrequently)
Responses to inbound messages you send to us

2. How to Opt In

You may opt in to receive SMS messages from AnswerSalesCalls.com by:

Submitting your mobile phone number through our website contact or booking forms and checking the SMS consent checkbox
Texting a designated keyword to our SMS number
Verbally consenting during a phone or consultation call
Any other method where you provide explicit written or electronic consent

By opting in, you confirm that you are the account holder or authorized user of the mobile number provided and that you are 18 years of age or older.

3. Message Frequency

Message frequency varies based on your interaction with us and the nature of your inquiry. Typically, you can expect:

Transactional messages: 1–3 messages per appointment or inquiry (confirmation, reminder, follow-up)
Marketing messages: no more than 4 messages per month

We do not send unsolicited bulk text messages. You will only receive messages relevant to your relationship with AnswerSalesCalls.com.

4. Message & Data Rates

Message and data rates may apply. Standard SMS and data rates from your mobile carrier may apply to messages you send and receive. AnswerSalesCalls.com does not charge any additional fee for SMS messages beyond your carrier's standard rates.

Please check with your mobile carrier if you are unsure about your text messaging plan. AnswerSalesCalls.com is not responsible for charges incurred from your mobile carrier.

5. How to Opt Out

You may opt out of receiving SMS messages from AnswerSalesCalls.com at any time. To unsubscribe:

Reply STOP to any text message you receive from us
Email us at sms@answersalescalls.com with your mobile number and a request to unsubscribe
Call us at +1 (302) 691-9217 and request removal

After you reply STOP, you will receive one final confirmation message and no further messages will be sent to your number, except as required by law. Opting out of marketing SMS does not affect transactional messages related to an active service engagement.

6. How to Get Help

For help with our SMS program, reply HELP to any message you receive from us, or contact us directly:

Email: sms@answersalescalls.com
Phone: +1 (302) 691-9217

7. Supported Carriers

Our SMS program is compatible with most major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and others. Carrier availability may vary. We are not responsible for undelivered messages due to carrier limitations.

8. Privacy

Your mobile phone number and SMS opt-in information are treated as personal data under our Privacy Policy. We will never sell, rent, or share your mobile number with third parties for their own marketing purposes. Your number is used solely to send the messages you have consented to receive from AnswerSalesCalls.com.

9. Changes to This Policy

We may update this SMS Policy from time to time. We will notify active SMS subscribers of material changes. Continued receipt of messages after the effective date of changes constitutes your acceptance of the updated terms.

10. Compliance

AnswerSalesCalls.com operates its SMS program in compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable carrier guidelines including CTIA best practices. We maintain records of opt-in consent and honor all opt-out requests promptly.