Privacy Policy
How we collect, use, and protect your information.
AnswerSalesCalls.com and its affiliated products are committed to protecting your privacy. This policy explains what we collect, why we collect it, and how you can control it.
1. Who We Are
AnswerSalesCalls.com ("ASC," "we," "us," or "our") is an AI consulting and rapid application development agency. We operate and are affiliated with the following products: meetSmithers.com, YourSocialIQ.com, SoSyncable.com, and moreVoluntary.com. This Privacy Policy applies to our website at www.answersalescalls.com and to users who contact us through our products and services.
2. Information We Collect
Information You Provide Directly
- Contact information: name, email address, phone number, company name
- Consultation bookings: name, contact details, preferred times, and notes you submit through our booking system
- Communications: messages you send us via email, phone, chat widgets, or contact forms
- SMS opt-in: your phone number and consent when you opt in to receive text messages from us
Information Collected Automatically
- Usage data: pages visited, time on site, referring URLs, and click patterns
- Device information: browser type, operating system, screen resolution, and IP address
- Cookies and similar technologies: session cookies, preference cookies, and analytics identifiers
Information from Third Parties
When you interact with our embedded tools (such as the Smithers AI chat widget or booking calendar), information may be processed by those platforms under their own privacy policies. We receive only the data necessary to fulfill your request or inquiry.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill consultation bookings
- Communicate with you via email, phone, or SMS (where you have consented)
- Improve our website, services, and products
- Send you relevant updates, newsletters, or marketing content (with your consent and the ability to unsubscribe at any time)
- Comply with legal obligations and protect against fraud
- Analyze usage trends to improve our user experience
4. SMS / Text Message Communications
If you opt in to receive SMS messages from AnswerSalesCalls.com, please see our SMS Policy for complete details on message frequency, opt-out instructions, and your rights. We will never sell or share your mobile number with third parties for their marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: trusted vendors who assist us in operating our website, scheduling systems, analytics, and communications (bound by confidentiality agreements)
- Legal requirements: when required by law, court order, or governmental authority
- Business transfers: in connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honor this policy
- With your consent: in any other circumstances where you have given explicit consent
6. Cookies
We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site. We use:
- Essential cookies: required for the site to function (e.g., session management)
- Analytics cookies: to understand how visitors use our site (e.g., Google Analytics)
- Functional cookies: to remember your preferences
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with our legal obligations. Contact and communication records are generally retained for up to 3 years. You may request deletion of your data at any time (see Section 9).
8. Data Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We will notify you promptly in the event of any data breach that affects your personal information.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you
- Correction: request correction of inaccurate information
- Deletion: request deletion of your data ("right to be forgotten")
- Portability: receive your data in a portable format
- Opt-out: unsubscribe from marketing communications at any time
- Objection: object to certain processing activities
To exercise any of these rights, contact us at privacy@answersalescalls.com or call +1 (302) 691-9217.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
11. Third-Party Links
Our website may contain links to third-party websites (including our own products such as meetSmithers.com, YourSocialIQ.com, SoSyncable.com, and moreVoluntary.com, each of which may have its own privacy policy). We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy:
- Email: privacy@answersalescalls.com
- Phone: +1 (302) 691-9217
- Website: www.answersalescalls.com